Privacy policy

Last updated 27 October 2026

This policy explains what personal data CasinoGuide PH collects, why, who we share it with, how long we keep it, and your rights under the Data Privacy Act of 2012 (Republic Act No. 10173).

In short

We collect very little. Browsing our reviews doesn’t require an account. We never sell your data, we never ask for ID or card details, and when you click to a casino we don’t send them anything that identifies you.

Who we are

CasinoGuide PH runs casinoguide.ph and is the personal information controller for the data described here. Our Data Protection Officer can be reached at [email protected]

What we collect

What we collect depends on what you do on the site.

When you browse

Our website host and security service automatically record standard technical data, such as your IP address, browser type and the pages requested, to keep the site running and protect it from attacks. 

When you click a casino link

We record that a click happened: the time, which casino, which of our pages and which spot on the page, and whether it was a phone, tablet or computer. We do not record your IP address or anything else that identifies you. The reference we pass to the casino only describes where on our site the click came from.

When you write a player review

We collect your name, email address, star rating, review title and text, and the time you agreed to our review terms. Your email is never published. We don’t store your IP address with the review. To stop spam, we briefly keep a scrambled code made from your connection that can’t be turned back into your IP address, and it expires on its own.

When you contact us

We collect your name, email, the topic, an optional page link and your message, so we can reply. Messages are emailed to our team and stored in our website’s form submissions: confirm.

When you join the newsletter

We collect your email address and your confirmation that you’re 21 or over and agree to receive it. You can unsubscribe at any time from any email.

Cookies and browser storage

Our ranking and comparison tools use your browser’s temporary session storage to remember which casinos you’re comparing and which notices you’ve closed. This is cleared when you close the tab and isn’t sent to us.

What we don't collect

We don’t ask for or collect ID documents, bank or card details, casino account details, or sensitive personal information such as health or religious information. Please don’t send any of these to us.

Why we use it, and our legal basis

  • To run and secure the site (technical data): our legitimate interest in keeping the site available and safe.
  • To measure which pages and placements are used (click records): our legitimate interest in running and improving the site and understanding commissions, using records that don’t identify you.
  • To publish and moderate player reviews: your consent when you submit a review.
  • To reply to you (contact form): your consent and our legitimate interest in answering questions and corrections.
  • To send the newsletter: your consent, which you can withdraw at any time.
  • To comply with the law: when a regulator, court or the law requires it.

We don’t use your data for automated decisions that affect you, and we never sell it.

Who we share it with

  • Service providers who help us run the site, such as our host, email and newsletter tools. They act on our instructions and must protect your data.
  • Casinos receive only the non-identifying click reference described above, never your name, email or IP address from us.
  • Authorities, such as the National Privacy Commission or law enforcement, when the law requires it.

Some providers may store data outside the Philippines. When they do, we use providers and agreements that protect it to the standard the Data Privacy Act requires.

When you leave our site for a casino

Casino websites are run by the casinos, not by us. Once you click through, the casino’s own privacy policy and cookies apply, including to any account you open. Casinos may use cookies to know that you came from CasinoGuide PH, so they can pay us a commission. We don’t receive your casino account details.

Only play on casinos licensed by PAGCOR, and read their privacy policy before you register.

How long we keep it

Information

How long we keep it

Affiliate click records

365 days, then deleted automatically

Player reviews

While the review is published, plus12 months after it is removed

Contact form messages

6 months after we reply, unless we need them for a complaint or legal reason

Newsletter subscription

Until you unsubscribe

Spam and duplicate checks

Temporary codes that expire on their own, within a day for reviews and 30 days for “Helpful” votes

Browser session storage

Cleared when you close the browser tab

How we protect it

We use encrypted connections (HTTPS), limit access to the people who need it, keep personal data to a minimum, and replace IP addresses with scrambled codes wherever we can. If a personal data breach puts you at real risk, we will notify the National Privacy Commission and the people affected within 72 hours, as NPC Circular 16-03 requires.

Your rights

Under the Data Privacy Act of 2012, you have these rights over your personal data:

Right to be informed

Know whether and how we process your personal data. This policy is part of that.

Right to access

Ask for a copy of the personal data we hold about you.

Right to object

Object to us processing your data, including for the newsletter.

Right to correct

Ask us to fix data that is wrong or incomplete.

Right to erasure or blocking

Ask us to delete or stop using your data when there is no longer a valid reason to keep it.

Right to data portability

Get your data in a common electronic format you can take elsewhere.

Right to damages

Claim compensation if you are harmed by inaccurate or unlawfully used data.

Right to file a complaint

Complain to the National Privacy Commission (see below).

To use any of them, email [email protected]. We may ask you to confirm your identity before acting, and we will reply within 30 days. Using your rights is free.

21 and over only

CasinoGuide PH is for adults aged 21 and over. We don’t knowingly collect personal data from anyone under 21. If you believe someone under 21 has sent us their details, contact us and we’ll delete them.

Complaints

If you’re unhappy with how we’ve handled your data, please contact our Data Protection Officer first at [email protected] so we can try to put it right. You can also complain to the National Privacy Commission. Its website, privacy.gov.ph, explains how.

Changes to this policy

We update this policy when the way we handle data changes, for example if we add a new tool. The date at the top shows the latest version. If a change is significant, we’ll say so on the site.

For anything else, see our Contact page.

Need help with gambling?

CasinoGuide PH is for players aged 21 and over. Gambling should be entertainment, not a way to make money. If it stops being fun, call PAGCOR’s National Problem Gambling Helpline at (02) 8248-9568, open 24/7, or read our Responsible gambling guide.